Zingui 1 computer connection

The Zingui 1 connects to any Windows 7/8/10 computer using Windows Mobile Device Center (WMDC).  For Windows 8/10, additional actions are necessary to complete the WMDC installation.

Follow the steps below to install WMDC on your system.

 

New installation:

  1. First install WMDC on your computer.  Depending on your system, download either the 32-bit version here, or the 64-bit version here.  Click on the installer and follow the on-screen instructions.
  2. Additional step for Windows 8/10: download .NET framework 3.5 here and install it.
  3. Additional step for Windows 10: download the Windows 10 patch here.  Right-click on it, choose to “Run as administrator” and follow the on-screen instructions.  This patch only takes a few seconds to install.
  4. Reboot your computer and connect your Zingui 1.

 

Troubleshooting an existing installation:

Some Windows 10 updates might break the WMDC installation.  In that case, you might need to reinstall the WMDC software.  The additional steps don’t need to be repeated.

  1. Uninstall all WMDC related packages from your computer.  These packages might include the default WMDC installation and the “WMDC update” installation.  Both packages can be removed from Control Panel > Programs and Features.
  2. Reboot your computer.
  3. Reinstall WMDC.  Depending on your system, download either the 32-bit version here, or the 64-bit version here.  Click on the installer and follow the on-screen instructions.
  4. Reboot your computer and connect your Zingui 1.