Our support team are ready to help, you can get in contact simply by 1 of the following options:

  • calling the dedicated support number 01476 589457
  • speak to our online chat representatives found at the bottom left of the website.
  • Contact us via email on

We are available to call:

09:00 – 17:30 BST – Monday to Friday

On this page, you can also find additional information such as FAQ, instructional videos and remote support about Mind Express, vocabularies and our communication devices.

Do you have a question or are you looking for a manual? Please refer to our frequently asked questions (FAQ). Would you like to learn more about our software or vocabularies? We take a closer look at the basics in our tutorials. Do you have a problem and would like our colleagues from support to take over your device? Via ‘Remote support’, we take over for you so that you can get on with your work again.

The kindness and helpfulness that people get from you is really great! Both by mail and on the phone. For people like me this is a real relief to know that there is someone who can ask you for help. The way you do this is fantastic! A sincere thank you.

Ann Peeters